About Digital Rez International

Digital Rez has been providing software, support and systems to the worldwide camping, holiday park, charter and accommodation industry since 1993. Based on a philosophy of providing low-cost, real time systems underpinned by high-quality support, the company has thrived; and presently serves more than 4,000 operations worldwide located in:

North America, Australia, New Zealand & the United Kingdom.

Digital Rez has a very broad client-base ranging from the "technology-savvy" to "tech-challenged",and serves everyone, from individual B&Bs to massive 500 resort networks requiring membership management / central reservation systems, and everything in between.

As the dominant system provider to campground and RV/caravan parks worldwide, Digital Rez provides systems and services to many leading brands in that industry, with a network of offices in British Columbia, Canada, Barbados in the Caribbean, and Queensland, in Australia.

Mainstream clients: Campgrounds, B&B's, hostels, inns, hotels and marinas are served with the popular ROS2006 product (Reservation Operating System). It provides excellent property management tools in addition to seamlessly managing online booking requests coming in from the customer's own website

The RezExpert product is one of the most robust systems in the entire accommodation management industry. Designed to compete with Fidelio Opera or a Visual One system, RezExpert is capable of processing millions of real time reservations for multiple properties and managing hundreds of thousands of member/clients accounts and thousands of simultaneous users.

Additional Services Provided by Digital Rez:

Property Management Software - The system handles all your guests, all their transactions, accounts, and feeds everything to best-of-breed accounting systems and back-office packages like Sage, Great Plains, Oracle, SAP, IBM or any system that provides secure import methodologies.

Front Desk Systems - These systems are robust with benefits that include:-

  • A configured "Out of the Box" full setup service so you can get started immediately
  • Simple, easy-to-train "drag and drop" interfaces
  • Full documentation with Windows context-sensitive Help
  • Full CD-based and online training videos
  • Easy End of Day Processes with night audit reporting
  • Link to third party call accounting
  • Link to third party security gate software
  • Link to third party security door cards
  • Credit card authorization with auditing
  • Vehicle length / width sensitivity tracking
  • Reporting - more than 75 back-end reports and invoices
  • Quick check-in, check-out processes
  • Robust periodic billing systems for extended stay clients and members
  • Utility meter usage tracking
  • Revenue sharing with unit owners
  • Robust client data management including historical data
  • Customer service interfaces and revenue/yield management•
  • Live, resort-to-resort booking services.

Call Centre Reservation Management Systems- Central reservation and property management services to large multi-resort, member management networks using configurable membership rules, loyalty programs, virtual currency (points) accounts, live online member account interfaces, member history and itinerary management.

Online Reservation and Account Management Systems- Digital Rez provides you the capability to create your own "Expedia" or "Travelocity" style system but even goes beyond that with online member reservation rules, restricted resort search/access, online resort remuneration accounts, online client services accounts - funds, loyalty, history, upcoming reservations, cancellation policies, change policies, commission accounts, travel agent access and many other leading-edge systems. Google Earth and Google Maps are mainstays in the new Digital Rez system and the company will provide Google AdWords statistical services as well.

Client / Member Management Systems - There is nothing more important than your customers. Digital Rez provides you the tools to keep your staff well informed, your clients feeling special, and the management in control. These systems provide a client-centric approach to resort and vacation management with dynamic packaging systems, billing systems and membership privileges management systems.

Commission Management Systems- Travel agencies, wholesaler account management, dynamic inventory allocation management systems and real time business intelligence drives the whole package splendidly. Digital Rez provides operations the ability to establish Reciprocal Referral Networks - a new and powerful revenue-building channel where resorts and operations can interact and exchange inventory, services and track all of the disbursements which are distributed and immediately displayed in real time online account interfaces.Technical Support Services - Technical support, 24 hours a day, seven days a week. The Digital Rez technicians serve everyone with calm assurance that they have access to any resources in the company to ensure customer satisfaction.

Training Services - Online support portals, CD-Based training tutorials, Windows help systems, FAQ databases, terminal services, live operator access to your PC, webinars, trade show seminars, the works!

Database Maintenance Services - Oracle and MS SQL Server are the main data storage platforms used. Digital Rez also provides complete online hosted systems for clients who do not want to worry about expensive IT staffing issues.


Digital Rez has been providing Reservation Software Systems to the Accommodations and Travel Industry for over 18 years.