Easily and quickly access client information together with any reservation rules that may apply to that particular client. See unit availability instantly for a one month window of time. Book with a simple click of the mouse. Reduce call time and increase customer service

Rez Expert has many enhancements such as, membership management, cashless points or e-currency, loyalty programs and connection to third party programs such as back office accounting, POS and call accounting.

Available in Oracle and SQL, this robust application will help maximize inventory, revenue and customer service

Read just a few of the many features available within Rez expert below. Click on the sample Rez Expert feature videos and read some of the testimonials to the right of this page.

For a more in-depth look at our call centre reservation features click here

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Accounts Receivable Module A/R functionality allows the creation of accounts for clients and companies, complete with custom account numbers. All charges can then be billed to the A/R account, easily produce invoices, statements and ageing reports.	Advanced Employee Security Secure your sensitive information such as credit card numbers and financial data Customize different levels of program access for individual employees or for different personnel groups.
Availability Search When you are very busy, and your grid looks really full, easily find available units quickly. Or, zoom in on only the units with special features if your client needs a non-smoking 2 bedroom unit with a lake view.	Batch Report Capability Don't waste time printing one report at a time Produce mass printouts of confirmations, reservation summaries, check in/out forms or client invoices to speed up daily procedures.
Client Information Robust client data management Track all of your client information. Only enter your clients in once and do a quick search for repeat customers. Update address & email information, vehicle and credit card information as needed. Generate (export) mail merge files to send out brochures or other marketing material.	Deposit Policies Configure multiple deposit policies based on your unique business requirements.
Discounts/Rate Groups Offer your guests discounts related to memberships like Motoring, Hostel and Park groups i.e. BIG4,Top 10, TT, FPA, YHA, VIP, NRMA, RACQ Set a percentage or a fixed dollar amount per day or per reservation, you can even set a limit per stay. Rate Groups allow you to easily set multiple rate levels like corporate and long stay deals.	GL Setup Setup two GL numbers for each product or service. Accurately track revenue down to the individual product or group of products.
Membership Rules Management Set rules for different membership types. Usage rules, rate rules, availability, loyalty points and much more.	Multiple Document Interface Access client information quickly, speeding response time and enhancing customer service.
Rez Collect Stop paying too much for Credit Card Processing... Excellent merchant rates for credit card transactions. Authorize credit cards in one step through our payment screen and cut down on high rate credit card fees.	Rez Status Information at a glance No more searching through individual reservation for payment status. The Colour coded grid provides quick information on the payment status of reservations. Know at a glance if a deposit is due, whether the booking is partially paid, or has a credit balance, or whether no payments have been made. Easily customize the colours yourself.
Setup Unlimited Amounts of Products and Services Create unlimited products & service items and track that revenue. Easily add products and services you have setup to a clients bill.	Shopping Cart Simplify multi-unit (Group) bookings Very useful for making group reservations when units are not adjacent on the grid or when making multiple reservations spanning a long time frame. Book multiple units and events for a client -- a room, a rafting trip, three dinner reservations and a game of golf.
Unlimited Tax Setup (inclusive and exclusive) Track revenue and apply taxes correctly... Automatically apply taxes to products and services. Simply setup and forget. Let ROS2006 do the number crunching.	Waiting List Maximize units and revenue automatically Hold a unit for a guest requesting a unit type that is already reserved. Great way to fill in a cancellation. Just add the client's name to the waiting list and you will be automatically notified of his request if you have a cancellation.