Produced for Call Centre environments the system allows you to quickly access information speeding up response times and enhancing customer service.

Account management is efficient and easy in Rez Expert. Access reservation history, transaction data and contact information from one simple to use multi-document interface.

Membership rules setup is easy and the extensive user level security ensures sensitive client data can only be accessed by employees with the correct security level.

Rez Expert is available in both Oracle and SQL data environments and is capable of managing hundreds of consecutive users and hundreds of thousands of clients.

Read just a few of the many features within Rez Expert for client management below. Click on the sample Rez expert Tour feature videos and read some of the testimonials to the right of this page.

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Accounts Receivable Module A/R functionality allows the creation of accounts for clients and companies, complete with custom account numbers. All charges can then be billed to the A/R account, easily produce invoices, statements and ageing reports.	Advanced Employee Security Secure your sensitive information such as credit card numbers and financial data Customize different levels of program access for individual employees or for different personnel groups.
Availability Search When you are very busy, and your grid looks really full, easily find available units quickly. Or, zoom in on only the units with special features if your client needs a non-smoking 2 bedroom unit with a lake view.	Batch Report Capability Don't waste time printing one report at a time Produce mass printouts of confirmations, reservation summaries, check in/out forms or client invoices to speed up daily procedures.
Client Information Robust client data management Track all of your client information. Only enter your clients in once and do a quick search for repeat customers. Update address & email information, vehicle and credit card information as needed. Generate (export) mail merge files to send out brochures or other marketing material.	Deposit Policies Configure multiple deposit policies based on your unique business requirements.
Discounts/Rate Groups Offer your guests discounts related to memberships like Motoring, Hostel and Park groups i.e. BIG4,Top 10, TT, FPA, YHA, VIP, NRMA, RACQ Set a percentage or a fixed dollar amount per day or per reservation, you can even set a limit per stay. Rate Groups allow you to easily set multiple rate levels like corporate and long stay deals.	GL Setup Setup two GL numbers for each product or service. Accurately track revenue down to the individual product or group of products.
Membership Rules Management Set rules for different membership types. Usage rules, rate rules, availability, loyalty points and much more.	Multiple Document Interface Access client information quickly, speeding response time and enhancing customer service.
Rez Collect Stop paying too much for Credit Card Processing... Excellent merchant rates for credit card transactions. Authorize credit cards in one step through our payment screen and cut down on high rate credit card fees.	Setup Unlimited Amounts of Products and Services Create unlimited products & service items and track that revenue. Easily add products and services you have setup to a clients bill.
Unlimited Tax Setup (inclusive and exclusive) Track revenue and apply taxes correctly... Automatically apply taxes to products and services. Simply setup and forget. Let ROS2006 do the number crunching.